Return and Refund Policy

    At Thryve Empire, we want you to be completely satisfied with your purchase. If for any reason you are not, we will gladly accept returns of unused products within 14 days of shipment.

    To be eligible for a return, the product must be unused, in the same condition that you received it, and in the original packaging. Please note that we cannot accept returns of final sale items or items that have been worn, washed, altered, or damaged.

    To initiate a return, please contact our customer service team at thryveempire@gmail.com within 14 days of receiving your order. They will provide you with instructions on how to return your product. Once we receive your returned product, we will process your refund or exchange, and notify you of the status of your return.

    Once we receive and inspect your returned product, we will process your refund to your original method of payment. Please allow 5-7 business days for the refund to be processed by your bank or credit card company.

    If you would like to exchange your product for a different size, color, or style, please contact our customer service team to initiate the exchange process.

    You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.